Orders dispatch within 24 hours from our Kolkata studio and typically arrive in 2-4 business days across all metro cities and 3-6 days for other pincodes.
Yes! Pan-India express courier is 100% FREE on all catalog drops and custom orders.
Contact us on WhatsApp (+91 98765-PRINT) within 2 hours of placing your order and we will update your delivery details prior to dispatch.
We ship primarily via Bluedart Express, Delhivery Air, and DTDC with real-time tracking links sent directly to your WhatsApp and email.
Returns & Refunds
We offer a 100% Free Reprint Guarantee for any product that arrives defective or damaged during transit. Just message our WhatsApp support within 48 hours of delivery with a quick photo.
Once approved, refunds are credited back to your original payment method (or via instant UPI transfer for COD orders) within 24-48 business hours.
Because custom prints are extruded specifically to your personal specifications, they cannot be returned for buyer remorse. However, if there are print defect tolerances or transit damage, we reprint and reship completely free!
Custom 3D Orders
Our automated parametric slicer accepts STL, STEP, OBJ, 3MF, and compressed ZIP archives up to 50MB. STEP is recommended for mechanical functional assemblies.
Pricing is transparent and calculated using parametric volume, infill density, material grade (Bio-PLA+ or Tough PETG), and machine setup time. Minimum base cost starts at just ₹390 with free shipping.
Our slicing engine automatically checks mesh integrity. If manual repairs are required, our engineering team fixes the mesh for you on WhatsApp for free.
Payments & Security
We accept WhatsApp Pay, direct UPI QR code, Credit/Debit cards, Net Banking, and Cash on Delivery (COD).
Yes — all digital payments are encrypted via 256-bit bank-grade TLS. Everythinq never stores card numbers or bank credentials.
Still have questions?
Our 3D printing lab team is active on WhatsApp Monday to Saturday (10 AM to 7 PM IST).